Dealer frequently asked questions
What markets does United Auto Credit serve?
United Auto Credit is nationwide and currently active in 49 states.
How can I learn more about United Auto Credit’s programs?
You can learn more about our programs by signing up to Become a dealer partner, or calling our sales team at (866) 504-2133.
How do I get signed up with United Auto Credit?
You can sign up with United Auto Credit by filling in your contact information on the “Become a dealer partner” form. A United Auto Credit Area Manager will reach out to you within 24-48 hours to guide you through the dealer enrollment process.
What is the maximum amount you will finance?
United Auto Credit finances up to $35,000 for retail and commercial unit transactions (commercial units up to 14,500 lbs. GVWR qualify).
Where do I send contracts for funding?
United Auto Credit will provide you with a FedEx label to ship your approved funding packages for processing. The address for submission via FedEx is:
United Auto Credit
4054 Willow Lake Blvd., Ste. 2073
Memphis, TN 38153
What is the lienholder address I should list on the title application?
The lienholder address for titles is:
United Auto Credit
PO Box 2108
Lexington, SC 29071
What is the lienholder address for insurance policies?
The lienholder address for insurance policies is:
United Auto Credit
PO Box 164129
Ft Worth, TX 76161
Can I rehash any decision?
Yes. One of the unique differences that separate United Auto Credit from other finance companies is the ability to rehash your own deals on The Fast Lane, as well as the availability of our credit team to discuss your deals. With underwriters working Monday-Friday 6am-7pm (PST) and Saturday 7am-5pm (PST), we’re ready for your call.
Who do I contact about funding?
Our goal is to provide you with the most efficient funding process in the industry. You can utilize The Fast Lane to check the status of any deal in funding, determine any missing documentation, and verify pending stipulations. Additionally, you can contact our funding department at (866) 987-6508, or reach us online via live chat
How do I contact the underwriting department?
Underwriting is available at (866) 987-6513 Monday-Friday 6 am-7pm (PST), Saturday 7am-5 pm (PST), and closed on Sundays.
How do my customers reach United Auto Credit’s customer service department?
If your customers have questions regarding their accounts, they can contact Customer Service at (888) 895-6134. Please note that our Customer Service department is readily available Monday-Thursday 7am-9pm (CT), Friday 7am-7pm (CT), Saturday 8am-12 pm (CT), and closed on Sundays.
How can I get a payoff for a United Auto Credit contract?
Getting a Payoff on your contract is easy. Call us at (888) 895-6134.
Call us
- Customer service
- (888) 895-6134
- Title questions
- (888) 376-7149
- Payoff quote
- (888) 895-6134
- Funding department
- (866) 987-6508
The Fast Lane
Documentation submission
- Title lienholder address
- PO Box 2108
Lexington, SC 29071 - Insurance lienholder address
- PO Box 164129
Ft Worth, TX 76161 - Funding packages (FedEx only)
- 4054 Willow Lake Blvd., Ste. 2073
Memphis, TN 38153